Shipping & Delivery
Shipping and Delivery
- Shipping Methods
- AEROWAVE LTD offers various shipping methods, including standard and expedited options. The available methods may vary depending on your location and the Products being ordered.
- You will be presented with available shipping options during the checkout process, along with estimated delivery times and costs.
- Delivery Times
- Delivery times are estimated and may vary based on the shipping method chosen and your delivery address.
- AEROWAVE LTD makes every effort to ship orders promptly, and we aim to meet the estimated delivery times. However, please note that delivery times are not guaranteed and are subject to factors beyond our control, such as customs clearance, weather conditions, and carrier delays.
- Shipping Costs
- Shipping costs are calculated based on the weight and dimensions of the Products, the selected shipping method, and the destination address.
- Shipping costs will be clearly displayed during the checkout process, allowing you to review and confirm the total cost before placing your order.
- Shipping Address
- It is your responsibility to provide accurate and complete shipping information, including the recipient’s name, shipping address, and contact details.
- AEROWAVE LTD is not responsible for delays or non-delivery of Products caused by incorrect or incomplete shipping information provided by the customer.
- International Shipments
- For international shipments, customs duties, taxes, and import fees may apply, and these additional charges are the responsibility of the recipient.
- AEROWAVE LTD is not responsible for customs delays or any additional charges incurred during international shipping.
- Delivery Confirmation
- Upon successful delivery of your order, the carrier may provide a delivery confirmation notification. This confirmation serves as proof of delivery.
- Lost or Damaged Shipments
- In the event that a shipment is lost or arrives damaged, please contact AEROWAVE LTD’s customer support as soon as possible. We will work with the carrier to resolve the issue and, if necessary, initiate a replacement or refund according to our Returns and Refunds policy.
- Change of Delivery Address
- Requests to change the delivery address after an order has been placed may not be possible and are subject to additional fees. Please contact our customer support team for assistance.
- Force Majeure
- AEROWAVE LTD shall not be liable for delays in shipping or delivery caused by events beyond our control, including but not limited to natural disasters, strikes, labor disputes, or acts of government authorities.
- Delivery Signature
- Some shipments may require a signature upon delivery to ensure secure receipt of the Products. If you are unavailable to sign for the delivery, please follow the carrier’s instructions for arranging redelivery or pickup.
By placing an order with AEROWAVE LTD, you acknowledge and accept the terms and conditions related to shipping and delivery outlined in this section.